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Fully Managed
When you opt for Managed Dedicated or Cloud Server, ServerPlus sets you up with a dedicated team that's
focused on managing crucial elements of your server infrastructure so you don't have to.
Our Managed Hosting experts take care of your server infrastructure and day-to-day system maintenance tasks
to ensure your mission-critical sites and services on your servers are running
smoothly all of the time.
Managed Servers at ServerPlus, includes following services at no additional charge :
Initial Setup
When you place a server order with us, your server will come completely configured and ready to go. All software we provide will be completely
configured, fully functional and integrated with the control panel. Additionally, all servers undergo a rigorous security hardening procedure, and come
with a library of customized scripts that we use to automate tedious tasks, such as log file rotation.
Port Monitoring
We monitor all externally accessible services running on your server at 60 second intervals. If our monitoring system detects any problems with your
server or a particular service, our dedicated team of server administrators is immediately notified of the issue, and they start working to resolve the issue.
You can rest easy knowing that we're monitoring your server and resolving any issues in a proactive manner.
Load Monitoring
Process Monitoring
Automated Backup
Data files on your fully managed servers are backed up on a daily basis on secondary drive and on weekly basis to our network backup server. We also
maintain a seperate backup server for mySQL and MS SQL database backups. We complete all file restoration requests for free.
Ongoing Upgrades
We install security and non-security related upgrades for all of the software that's included on your server. You can count on us to install critical
security related hotfixes within hours of their release. Non-critical security issues and non-security related upgrades are rolled out on a monthly
basis.
Firewall Management
Priority Support
Our helpdesk is staffed 24x7 for servicing all of your technical issues. Additionally, we provide our clients with several ways to reach company owners
24x7 in order to ensure that your urgent, business critical issues are resolved completely to your satisfaction.
Expert Advice
Our technicians are available to provide you with expert advice regarding any and all server related issues or questions you have. We can provide you
with recommendations regarding upgrades, performance improvements, third party software, etc.
Disaster Recovery
Should your server ever experience any hardware issues, we will repair or replace your server so that it is restored to working order as quickly as
possible.
We maintain an ample inventory of spare parts and servers to deal with any hardware issues that arise.
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